Full Kasamba Review
Kasamba is a relatively new Psychic service started by the company that owns Live Person. Live Person split Kasamba off as it's own company so they could focus specifically on the needs of Psychic customers. I think this is a great move on their part. What sets Kasamba apart? Kasamba is unique in that it is a chat-based online psychic network. They do offer phone readings, but only for certain Psychics. You choose from a list of psychics who are online and available 24/7, and chat with them via an instant messenger-like interface. They have many multilingual psychics available. I also like the fact that all my readings are stored in a secure chat log so I can go back and read the advice the psychic gave anytime I want.
Some of the psychics at Kasamba are pretty famous, I have seen several on television shows, radio programs, and more. Because of this some Psychics per minute rate can be as high as $20 per minute so be careful to look at the fees you will be paying. Many Psychics are exclusive to Kasamba as well, so they don't give readings anywhere else.
Screening Process For Psychics
Kasamba doesn't have much of a screening process. Because of this you have to be really careful with who you decide to get a reading with. Fortunately customers can leave ratings and reviews. You can also see how long a Psychic has been with the Kasamba network.
Kasamba's website is very easy to use and well laid out. You can easily locate Psychics that give readings for your specific question like relationships, career, etc.. or you can sort by the Psychics skills like tarot readings, sprit guides and more. This makes finding the right Psychic very easy.
New Deals For Customers
New Kasamba customers can get the first 3 minutes of their reading free. To take advantage of the deal you have to purchase at least 10 minutes up front. I didn't think this was as good of a deal as some of the other psychic services, but it lets you spend a few "free" minutes trying out the service.
Kasamba provides very little customer service. There is no telephone support. I felt like this was a huge hassle and having virtually no customer service makes it difficult to get a refund if you're not happy with your reading. If you aren't happy and want a refund you have to fill out a form on their website. The form states that they reserve the right to not refund any of your money if they see fit. There is a satisfaction guarantee at least. The guarantee states if you're not happy they will refund your purchase price up to $50. No telephone based support is really unacceptable in this day and age. Many issues can be resolved with a simple phone call instead of waiting days for an email response.