Full Oranum Review
Oranum just recently started offering psychic readings in the United States, however they have been offering readings in their home country of Poland for many years. Oranum is unique in that they only offer webcam based readings. Also known as "video chat." Even if you don't have a webcam you can still get a reading, you can ask your questions by typing them into the chat box, but if you do have a webcam and microphone you can speak directly to your psychic reader which speeds things up, and I thought it was pretty cool technology. The several psychics I spoke with were accurate and provided me with good advice.
They have a decent screening process for psychics, although it's still not as good as Psychic Source or AskNow. I was a little upset that they don't have a telephone customer support. This should be a requirement for any business. I found their email customer support responded in less than an hour but there is nothing like being able to speak with a live person to get your problems resolved quickly. Overall Oranum has cool technology, a good psychic screening process but their customer service is lacking big time.
Oranum began in their home country of Poland. In 2010 they decided to expand to the United States. They officially opened their doors to U.S. customers in April 2011. They are the first, and only web-cam based psychic service available anywhere.
Screening Process For Psychics
Oranum's psychic screening process is very good. They have a lot of good, quality psychics, but it's not quite as good as some of the other psychic services. Psychics do undergo a rigorous testing process before they can give readings on Oranum, but I didn't feel like it was very strict or exclusive. You need to be careful which Psychics you speak with on Oranum.
I really like Oranum's website. It was easy to navigate and you can search and sort Psychics easily. Being able to watch a video from the psychics before you get a reading is awesome and lets you really get a feel for a psychic before you decide to contact them. You can view Psychic's schedules and even schedule yourself a reading on any psychics schedule.
Deals For New Customers
Oranum doesn't offer any discounts for new customers, but they have a unique way to let you try their service. Through their video chat software you can chat with any psychic online, free of charge for as long as you wish. If you decide you like that psychic then you can pay to have a reading done by them. I thought this was very cool and lets you get a real feel for the psychic you are about to pay, before you pay. Even though there are no discounts I feel like this is valuable enough that you don't need a discounted rate.
The lack of telephone support really bugs me. I believe any business should have a good telephone customer service number. Oranum does provide email customer support, and they replied fast but it's just not the same as being able to pick up the phone and speak with a real person. If Oranum used their webcam technology for customer service I'd be really happy.