Keen Review

Keen is the largest Psychic service online. They’ve been in business since the mid-90’s and were pretty much the first Psychic service offered on the Internet (it was all done over the phone in the past).

Rating:
42 Reviews
  • Customer Service

  • Accuracy

  • Available Psychics

  • Price

Large Selection! 3.0

Keen is the largest Psychic service online. They’ve been in business since the mid-90’s and were pretty much the first Psychic service offered on the Internet (it was all done over the phone in the past). Since then Keen.com has been bought and sold many times, it was even owned by AT&T at one time. Over the last 20 years Keen has really gone down hill and in the past I couldn’t recommend them.

Last year Keen was purchased by another company and it looks like they are really trying to make customers happy and get rid of some of the scam Psychics that have plagued them for years. I applaud them for this effort because Keen was one of my favorites a long time ago. They now have a written Satisfaction Guarantee but it’s not a money back guarantee like other top tier services. If you aren’t satisfied they will credit your account however, which is much better than nothing.

Screening Process For Psychics

The new and improved Keen has really made strides improving the screening process for Psychics. In the past just about anyone could sign up and become a Psychic but now they do have a decent screening process. I have found that there are still some less than honest Psychics working there but they are few and far between now compared to a few years ago where they were basically everywhere. Kudos to Keen.com for clearing out the scams. While their screening process is more lax than say Psychic Source or Asknow it’s improving and you can tell.

Keen Website

Keen’s website has been improved dramatically. I personally like the new design and layout and it’s much easier to find Psychics and leave reviews. You can find Psychics by their rating, skills, types of readings they give and more. You can schedule a reading with a specific Psychic if they aren’t online at the same time as you are. Some Psychics there offer both chat and phone readings but not all of them offer both. I also really liked that they showed how long a reader has been a member of Keen.com also and the number of readings they have given during their time with Keen. It really helps find an experienced psychic reader and it’s something that other Psychic websites don’t offer.

Deals For New Customers

Keen has probably the best deal out of any Psychic website. New customers can get a 10 minute reading for only $1.99. That’s right for 2 bucks you can get a reading today. The only “gotcha” to that is only certain Psychics will honor that deal so you really have to make sure that the Psychic you choose has the “Get 10 minutes for $1.99” next to their profile. They do make it easy to tell however which is nice. Prices are clearly labeled for each Psychic. Keen has the best new customer deal out of any Psychic website. New customers can get a 10 minute reading for only $1.99. That’s right for 2 bucks you can get a reading today. The only “gotcha” to that is only certain Psychics will honor that deal so you really have to make sure that the Psychic you choose has the “Get 10 minutes for $1.99” next to their profile. They do make it easy to tell however which is nice. Prices are clearly labeled for each Psychic.

Customer Service

One area where the new and improved Keen.com has been making progress is customer service. They’ve gotten a lot better. They do offer 24/7 support via email but telephone customer support is only available 6am-6pm Mon-Fri and 8am-4:30pm on Saturday & Sunday. While this is a great improvement I’d really like to see them offer 24/7/365 telephone support like Psychic Source or Asknow. Still, it's good to know you can get a real human on the phone if you have a problem. I did find the email support to replied fairly quickly (within a few hours) so you should only have to call them if there’s a really big problem that can’t be resolved via email.

Visit Keen

42 Customer Reviews


    1. gravatar
      Review By: Tina Sun Jun 29, 2014 star

      I have talked to Bunch of advisors on keen, time has proved most of them are wrong, I felt many of them were guessing, making up stories when they read me. PsychicAndrew is few who is right,up to 90% accuracy.

    1. gravatar
      Review By: Kitkit Sun May 25, 2014 star

      Keen is the poorest site out there. They let anyone in, because it's all about the money for the reader and the company. Once, I had a psychic ask me to stay on the phone and concentrate while she went to "pray". My concentration broke when I heard her conversing with others. Other readers waste time and money making ridiculous comments (no, I don't want to know you have cats!) or bullying (yes, you read that correctly). I've made complaints which were never addressed. Don't call.

    1. gravatar
      Review By: Ann Thu Feb 06, 2014 star

      I have been a Keen customer for years! There is a wide variety of great psychics/tarot readers (especially) and an astrologer or two who have provided me with excellent information! I would never call another site again. These people are the real deal who won't-don't have to work for pennies somewhere else. The free market (in other words real customers) determines who stays on this site based on results and repeat customers and I love it!

    1. gravatar
      Review By: Elana Thu Jan 09, 2014 star

      Keen is now owned by Ingenio and they are making many changes to the site, so it in transition.

    1. gravatar
      Review By: Lois Tue May 28, 2013 star

      There are many excellent, true psychics on Keen in my experience. There are always those who try to take advantage of anyone, anywhere. I found my readings to be extremely accurate. The psychics who were excellent for me were Aloha Dreamer, Temple of Athene, DestinyUK and Liz Harley. All were very very accurate for me and were not general.

    1. gravatar
      Review By: Penny from CA Sun Mar 03, 2013 star

      Like anything, you have to choose wisely, but Keen has some of the most gifted psychics out there. Also, they do have phone based support which I have used frequently, so I don't know why the reviewer questions the very existence of their Customer Support group. They do honor their Satisfaction Guarantee, so she missed that, too. And, you don't have to add money to get your free 3 minutes, just the card.

    1. gravatar
      Review By: Monique Thu Mar 01, 2012 star

      Broke up with my boyfriend. Called keen for 1 year and now we are engaged and living together. It's exciting. I still call but not as often.Veruska, Marie Anna, Lady Ashley15, Lisa Dianne, Readings by Raven. All of these
      very accurate. Not every word may be accurate and
      sometimes the dates may be off but wow fabulous. All
      on Keen.com. I suggest not getting to familiar with any of them. You want a clean read.

    1. gravatar
      Review By: Vicky Fri Jun 26, 2009 star

      she was very nice but got more details wrong than right. the bizarre thing is she told me similar things that i have heard before so we will see what happens. my situational details may have been wrong but what she said will happen may be right. we shall see! thanks for the time.

    1. gravatar
      Review By: Emelie Wed Jun 10, 2009 star

      total waste of money. I had to repeat every question including my name. no connection.

    1. gravatar
      Review By: Langely Mon May 25, 2009 star

      i was a bit disappointed with the feed back i saw she had i expected a lot more.she laughed everytime i asked her a question which bothered me because i am making a life altering decision and the situation was not funny at all.she gave me advice and told me to go back and see how things work out well i know that .very disappointed i expected a more detailed reading.i will just allow time to tell me and take it from there.

    1. gravatar
      Review By: Tara Fri May 15, 2009 star

      too many pauses and general answers

    1. gravatar
      Review By: Doris Fri Apr 17, 2009 star

      Unfortunately my $41 was spent receiving general statements, no confirmation she's picking up on my situation, a lot of impatience, and lots of definitions about words I know. And then asked me to leave feedback. It's okay to want money but let it come naturally which it will with heart and kindness, then it is deserving. I'm so glad to see there are callers being helped with genuine insight.

    Previous 1 2 3