Portland, OR- Drawn in by the “money-back guarantee,” two friends decided to visit a Portland psychic for life and love advice.
Unfortunately, they were unhappy with the services and had to fight hard for their money back when requested. The psychic shop they went to belongs to a lady named Paulina, a self-proclaimed fortune-teller.
When Tara stopped in her shop, Paulina’s first move was to play the love card for her. Tara recalls Paulina telling her, “I see that you are meant to be with somebody.” Tara gave her story to KATU but didn’t allow them to photograph her or use her last name.
When Tara visited the psychic shop, she was unsure about her future. She was pregnant and separated from the father of the baby, which worried her. She stepped into the Psychic Cottage shop in Portland mostly because she was curious what information they could offer her.
Tara was skeptical at first, but she became comfortable with Paulina after repeated visits and soon started to trust her. She began believing Paulina’s promises when it came to her unborn child’s father. “She pretty much says she knows you are meant to get together with this person.
That’s your soul mate, and this is what the cards say,” said Tara. Tara states that Paulina then asked her for money. She would supposedly use the money to grow Tara’s energy and make it more powerful. This amplified energy would then bring the baby’s father back into her romantic life.
The Victims Felt Safe Thanks To The Money-Back Guarantee
Her fee for this was a steep $600, but Tara decided to do it since there was a money-back guarantee. She figured she would be refunded if it didn’t work.
“I guess she just preys on your weakness and desires for the moment. If she gets you at a vulnerable spot, she can pretty much talk a good game,” said Tara. Tara wasn’t the only one to get burned by Paulina; her friend Ashley also consulted with the psychic.
“My life was going really well except for my love life,” said Ashley explaining why she decided to visit Paulina. “She told me there’s negativity all around me, and I would need to do energy work, which is 100% refundable,” she continued.
The scamming psychic told Ashley that the more money she gives her, the more powerful her work is. Ashley gave her $2,000 in one shot because she figured she had nothing to lose thanks to the money-back guarantee.
“I would get it back after Paulina did the energy work,” she said. After everything was said and done, both Tara and Ashley decided they weren’t satisfied with Paulina’s work. They asked her to give them their money back.
Things Didn’t Go So Well When Asked About A Refund
Ashley states that when they asked for a refund, Paulina was full of reasons why that would not be possible. Things like, “I was in the hospital,” “My husband is sick,” and “my sister was in a car accident.”
Tara says that the reasons Paulina gave her were similar. Her excuses were “my mother died,” “my brother died,” “I was in a car crash,” and “I have to leave town.
The women decided they needed help with this issue and contacted KATU Problem Solvers to get their money back. The first thing the KATU Problem Solvers team did was check the Better Business Bureau for Paulina’s Psychic Cottage shop. They discovered that they had given it an “F” rating.
They then decided to get a tarot card and energy reading done, so they set up an appointment with her. Paulina didn’t know she was giving readings to an undercover investigative reporter there to check out how she does business.
After that initial appointment, the team came back armed with cameras and microphones. They tried to ask her some questions, but she refused to be on camera or speak to them. Though she didn’t want to talk right then and there, she did offer to speak with them if they called her later that day.
The team did call her later, and true to her word, she spoke to them. “Number one, I’m not some liar, fly-by-night person,” she said on the first phone call. “I don’t work with them, and I don’t do things like that.” The team spoke with her several times over the phone in the following days.
The Fraudulent Psychic Got Defensive Very Fast
At first, she denied having any complaints against her, but she later admitted being the target of complaints. Not long after that conversation, she began screaming curse words at the crewmembers over the phone.
Paulina stated that she never claimed she was able to foretell anyone’s fortune, saying, “Only God can predict your future.” However, that was a blatant lie because she states that she can predict the future on her website.
Her website mentions a psychic named “Sara.” The team discovered that this is the same name on the credit card receipts for the services. This name is also associated with the address in California that holds her business license.
When the team looked up the address, they found it belonged to a business named “Psychic Predictions by Sara.” It wasn’t hard to find numerous complaints about them online, and many of them were about the same thing she did to Tara and Ashley.
Ashley said, “I don’t feel it’s legitimate. It’s a money game of how much money she can get.” If you feel that a business wronged or deceived you, it’s always a good idea to report them to the Better Business Bureau so they can look into them.
This is why it’s so important to only get readings from psychic services that have been proven trustworthy.