Kasamba Review

What sets Kasamba apart? Kasamba is unique in that it is a chat-based online psychic network. Some Psychics do offer phone readings but not many. Several Psychics are available 24/7. Readings take place via an instant messenger-like interface. Several multi-lingual Psychics are available in case English isn't your first language. Kasamba is formerly Live Person Psychics so all of your favorite Live Person psychics are now on the Kasamba network. If you've had a reading with Live Person you'll feel right at home with Kasamba.

Rating:
32 Reviews
  • Customer Service

  • Accuracy

  • Available Psychics

  • Price

Psychic Chat! 3.5

Kasamba is a relatively new Psychic service started by the company that owns Live Person. Live Person split Kasamba off as it's own company so they could focus specifically on the needs of Psychic customers. What sets Kasamba apart? Kasamba is unique in that it is a chat-based online psychic network. They do offer phone readings, but only for certain Psychics.

You choose from a list of psychics and chat with them via an instant messenger-like interface. They have many multilingual psychics available. I also like the fact that all my readings are stored in a secure chat log so I can go back and read the advice the psychic gave anytime I want.

Some of the psychics at Kasamba are pretty famous, I have seen several on TV shows, radio programs, and more. Because of this some Psychics per minute rate can be as high as $20 per minute so be careful to look at the fees you will be paying. Many Psychics are exclusive to Kasamba as well, so they don't give readings anywhere else.

Screening Process For Psychics

Kasamba doesn't have much of a screening process. Because of this you have to be really careful with who you decide to get a reading with. Fortunately customers can leave ratings and reviews. You can also see how long a Psychic has been with the Kasamba network. This is important due to their lack of a decent screening process.

Kasamba Website

Kasamba's website is very easy to use and well laid out. You can easily locate Psychics that give readings for your specific question like relationships, career, etc.. or you can sort by the Psychics skills like tarot readings, sprit guides and more. This makes finding the right Psychic very easy. I love that they save your chat logs so that you can go back and look at what your Psychic said. I've had some great "ah-ha!" moments after reading what my Psychic said a second or third time.

New Deals For Customers

New Kasamba customers can get the first 3 minutes of their reading free. To take advantage of the deal you have to purchase at least 10 minutes up front. I didn't think this was as good of a deal as some of the other psychic services, but it lets you spend a few "free" minutes trying out the service.

Customer Service

Kasamba provides very little customer service. There is no telephone support. I felt like this was a huge hassle and having virtually no customer service makes it difficult to get a refund if you're not happy with your reading. If you aren't happy and want a refund you have to fill out a form on their website. The form states that they reserve the right to not refund any of your money if they see fit. There is a satisfaction guarantee at least.

The guarantee states if you're not happy they will refund your purchase price up to $50. No telephone based support is really unacceptable in this day and age. Many issues can be resolved with a simple phone call instead of waiting days for an email response. Overall Kasamba did handle any problems I had though.

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32 Customer Reviews


    1. gravatar
      Review By: Jillian Olstein Thu Mar 04, 2010 star

      Always been great for me, I like chatting better than talking on the phone so this is perfect for me.

    1. gravatar
      Review By: Meredith Mon Mar 01, 2010 star

      I've used liveperson for other advice, not just psychics and they always have great experts.

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