Full Keen Review
Keen's website boasts 1000's of "certified psychics" the funny thing about that is none of these psychics have been certified by anyone. Keen is actually owned by the phone company AT&T. Anyone who calls themselves a psychic can join up and start making money off unsuspecting customers. There is no screening process or verification. Psychics pay Keen.com money to be featured on their site, and be issued a Keen phone number. Keen used to be good but lately their directory is filled with a bunch of new, in-experienced psychic advisors now. I really can't recommend Keen anymore. I've been ripped off by too many of their so-called psychics. If you're looking for real advice I recommend you avoid Keen. Don't expect to get your money back if you get a bad reading either .. I never could.
Keen.com was founded over 10 years ago by a real psychic. Recently the owner sold the company to AT&T, the phone company, and they have slid downhill since then, to the point now that they are worthless in my opinion. Their feedback system is nice but I feel it is easily manipulated.
Screening Process For Psychics
Keen has virtually no screening process for psychics. They have some requirements when psychics sign up but nothing that verifies a psychics authenticity. The reason Keen has more psychics online than any other service is because they will let pretty much anyone give readings.
Keen Website
Keen has recently updated their website to make it more friendly. I like the new design and I found it very easy to get around and very quick to respond. Finding a psychic and scheduling a reading with them was simple. It's unfortunate their psychic advisors are so hit or miss.
Deals For New Customers
Keen offers 3 minutes free for new customers. You have to sign up, provide a credit card and purchase additional minutes to get your 3 free minutes however. I found the 3 minutes went by fast and I spent them all just trying finding a competent psychic. Keen has the worst new customer deal out of all the psychic services online.
Customer Service
I'm fairly certain Keen doesn't have a customer service department. At least I couldn't get a live person to respond. I got a lot of auto-response emails telling me that support will be in touch soon but I never got any sort of contact. Keen doesn't provide phone support only email support.
Like anything, you have to choose wisely, but Keen has some of the most gifted psychics out there. Also, they do have phone based support which I have used frequently, so I don't know why the reviewer questions the very existence of their Customer Support group. They do honor their Satisfaction Guarantee, so she missed that, too. And, you don't have to add money to get your free 3 minutes, just the card.
Broke up with my boyfriend. Called keen for 1 year and now we are engaged and living together. It's exciting. I still call but not as often.Veruska, Marie Anna, Lady Ashley15, Lisa Dianne, Readings by Raven. All of these
very accurate. Not every word may be accurate and
sometimes the dates may be off but wow fabulous. All
on Keen.com. I suggest not getting to familiar with any of them. You want a clean read.
she was very nice but got more details wrong than right. the bizarre thing is she told me similar things that i have heard before so we will see what happens. my situational details may have been wrong but what she said will happen may be right. we shall see! thanks for the time.
total waste of money. I had to repeat every question including my name. no connection.
i was a bit disappointed with the feed back i saw she had i expected a lot more.she laughed everytime i asked her a question which bothered me because i am making a life altering decision and the situation was not funny at all.she gave me advice and told me to go back and see how things work out well i know that .very disappointed i expected a more detailed reading.i will just allow time to tell me and take it from there.
too many pauses and general answers
Unfortunately my $41 was spent receiving general statements, no confirmation she's picking up on my situation, a lot of impatience, and lots of definitions about words I know. And then asked me to leave feedback. It's okay to want money but let it come naturally which it will with heart and kindness, then it is deserving. I'm so glad to see there are callers being helped with genuine insight.